In business, feedback forms and surveys are great methods of getting familiar with your customers and staff. However, what occurs as you collect all of that data together? Let’s go over the differences between data entry and data capture.
Data capture includes a service where data is captured through check or tick boxes and additional items in which areas are filled in using simple shapes or lines to get the proper answer. Usually, these are multiple choice answers or maybe no or yes questions. Essentially that’s what a data capture service might offer, the capability of extracting data from certain text boxes to collect the least and most popular responses. As this is completed it may be extracted into documents like Excel files and may be displayed as pie charts or graphs.
On the other hand, data entry done by data entry operators almost always is manually entered text, and copies exactly what the individual who filled the feedback form out has written. Unfortunately during this point, it isn’t possible for computers to fully automate handwriting and it may be a little more costly procedure. Lots of businesses which do this type of work usually outsource the work to additional countries like India in which it’s less expensive to get the work accomplished, thereby passing on the savings, yet as a manual job it’s always going to be more than an automated system. The written word always is considerably more helpful than somebody who checks the box as you receive a critical look into what a returner is feeling and thinking about your service or product.